Shipping policy

SHIPPING POLICY 
Last updated: 01-10-2025

SHIPPING METHODS AND DELIVERY TIMES
We offer the following shipping options:

  • Pickup: Pickup at event (eg. Tea Course, Seminar or similar. Require written agreement with Tea Road)
  • Package Shop: Delivery to nearest package shop, 3-5 business days
  • Home Delivery: Delivery to your home address, 3-5 business days

Orders are processed within 3-5 business days. You will receive a confirmation email with tracking information once your order has been shipped. 

SHIPPING COSTS 
Shipping costs are calculated at checkout based on your location and the shipping method selected.

INTERNATIONAL SHIPPING 
We can ship to EU countries. Please contact us for details and prices.
EU orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

IN-PERSON PICKUP 
Upon advance agreement we can bring your order to one of our events where you can pick it up (eg. Tea Course, Seminar or similar)

CONTACT 
If you have questions about shipping, please contact us at info@tearoad.dk